Join Our Team

Be part of a dynamic and innovative work environment.

We are always looking for talented and driven individuals who are passionate about making a positive impact. Our mission is to provide cost-effective and high-quality solutions to our clients, and we believe that our employees are key to achieving this goal. Explore exciting career opportunities with us and grow professionally while making a difference in the world.

Apply Today!

    We are in need of the following positions:

    • Senior Bookkeeper
    • General Admin with (NDIS) National Disability Insurance Scheme Experience
    • Executive Assistant

    For career applications, please submit your information on using our careers form, or email your details to:

    careers@taskforceoutsourcing.com

    Open Positions

    Senior Bookkeeper

    Primary Function

    An Accountant is a crucial service professional who helps the business take care of its finances. They work closely with higher management to create and analyze financial reports, and ensuring compliance with legal requirements. Responsibilities include managing accounts payable and receivable, invoices, payroll, tax and government compliances, and ensuring accurate recording of day-to-day financial transactions. They play a vital role in ensuring that a business's finances are in order, and assist the management making business decisions.

    Duties and Responsibilities

    Previous experience in handling AU clients and AU Bookkeeping is PREFERED

    • Proper delegation of duties and responsibilities to Bookkeepers to ensure seamless workflow.
    • Ensuring day to day financial transactions are properly recorded with the right classifications and tracking categories.
    • Review and process Weekly Payroll, Fortnightly Payroll, and Fuel Reimbursements in a timely manner.
    • Weekly preparation of invoices using Xero Data Management system.
    • Monitoring and following up of accounts receivable to ensure payment.
    • Monitoring of client funding to ensure services provided to them will get paid.
    • Regular checking and processing of bills and accounts payable to ensure the company is up to date with its obligations
    • Collation of manuals and guides to assist Bookkeepers in their tasks.
    • Implement process improvements and streamline workflows if given the opportunity.
    • Produce timely reports that will assist management in making business decisions
    • Other tasks assigned by the Director.

    Desired Skills and Experience:

    • CPA qualification is highly regarded
    • 2-3 years experience in handling bookkeeping for AU Clients preferred
    • Excellent communication, interpersonal and organizational skills
    • Self-motivated, able to demonstrate initiative and focus
    • Able to work independently
    • Demonstrated ability to problem solve, trouble shoot, and improve current procedures
    • Strong all-round Bookkeeping and Accounting knowledge using Xero
    • Knowledge of Microsoft Office, including advanced Excel
    • Strong time management skills and ability to work to deadlines
    • Strong attention to detail and meticulous towards accuracy
    • Background in accounting and skilled in using Xero’s full functionality across AR, AP, payroll, reporting, custom templates and activity statements.
    • Technical accounting knowledge.
    • Attention to detail.
    • Maintain certification for Xero Online.
    • Ability to build relationships with clients.
    • Excellent verbal and written communication skills
    • Positive and “Can do” attitude
    • Ability to work independently and as part of a team
    • Demonstrate an ability to exercise initiative and discretion
    • Time Management
    • Leadership Skills
    Apply today

    General Admin with (NDIS) National Disability Insurance Scheme Experience

    Role Overview:
    We are seeking a detail-oriented and highly organized General Admin Assistant with experience in the NDIS. The successful candidate will be responsible for providing administrative support, managing NDIS-related tasks, and ensuring smooth office operations, including invoicing, payroll, compliance, rostering, monitoring participants' funding, and creating rosters of care based on participants' NDIS plans.

    Key Responsibilities:

    • Manage NDIS client records and documentation, ensuring accuracy and compliance with relevant regulations.
    • Read and interpret NDIS plans and related participant documents to ensure appropriate support and services.
    • Assist in the preparation and participants service agreements.
    • Familiar with NDIS compliance and audit.
    • Handle invoicing and manage NDIS billing and payment structures.
    • Oversee payroll functions, including timesheet collection and processing.
    • Ensure compliance with NDIS and other relevant regulations, including maintaining proper documentation and records.
    • Monitor participants' NDIS funding and ensure services are delivered within the allocated budget.
    • Create and manage rosters of care based on participants' NDIS plans, ensuring adequate coverage and efficient scheduling.
    • Perform general administrative duties, including filing, data entry, and answering phones.
    • Communicate effectively with team members and stakeholders.
    • Handle confidential information with discretion.
    • Support the team with other tasks and projects as needed.

    Qualifications and Skills:

    • 1 to 2 years of work experience handling NDIS clients.
    • Previous experience in an administrative role, preferably with NDIS experience.
    • Strong understanding of NDIS processes and requirements.
    • Proficiency in Google Suite and competence in navigating CRM systems.
    • Familiarity with reading and understanding NDIS plans.
    • Experience with invoicing, payroll systems, and rostering software is highly desirable.
    • Excellent organizational and multitasking abilities.
    • Strong attention to detail and accuracy.
    • Effective communication and interpersonal skills.
    • Ability to read and interpret NDIS plans and related documents.
    • Patient demeanor with a sense of urgency in task execution.
    • Ability to work independently and as part of a team.
    Apply today

    BPO Site Manager

    Job description
    We are seeking a versatile and experienced Office Manager to join our team, overseeing the office and operations for both our Australian and Philippine offices. This role transcends traditional office management, encompassing strategic leadership and operational oversight across all departments. The Office Manager will be a key driver of efficiency, compliance, and a positive work environment, directly contributing to the company's overall success.

    Responsibilities:

    I. Strategic Leadership & Planning:

    • Business Strategy Alignment: Actively participate in strategic planning sessions, contributing insights and recommendations based on operational understanding. Help translate high-level strategic goals into actionable plans for individual departments.
    • Performance Management & Reporting: Develop and monitor key performance indicators (KPIs) for all departments, identifying areas for improvement and reporting progress to senior leadership. This includes creating dashboards and presentations to visualize performance data.
    • Resource Allocation & Budgeting: Collaborate with department heads to develop and manage departmental budgets, ensuring optimal allocation of resources to achieve strategic objectives. Identify and justify requests for additional resources.
    • Risk Management & Mitigation: Proactively identify and assess potential operational risks, developing and implementing mitigation strategies to minimize disruptions and ensure business continuity.

    II. Operational Management & Oversight:

    • Departmental Coordination & Collaboration: Serve as a central point of contact and facilitator for interdepartmental communication and collaboration, resolving conflicts and ensuring seamless workflow between teams.
    • Process Improvement & Optimization: Continuously evaluate existing operational processes, identifying opportunities for improvement through automation, streamlining, or other efficiency measures. Implement and monitor the effectiveness of these improvements.
    • Technology & Infrastructure Management: Oversee the IT infrastructure, ensuring the smooth operation of all systems and providing support to employees. This may include managing software licenses, IT vendors, and network security.
    • Facilities Management: Manage office space, maintenance, and supplies, ensuring a safe, comfortable, and productive work environment. This includes overseeing vendor contracts and maintenance schedules.
    • Compliance & Regulatory Adherence: Ensure compliance with all relevant laws, regulations, and company policies related to data privacy, employment, and other areas. Stay updated on changes in regulations and implement necessary adjustments.

    III. Human Resources & Team Management:

    • Employee Relations & Engagement: Foster a positive and productive work environment, promoting employee engagement and morale. Address employee concerns and contribute to conflict resolution.
    • Onboarding & Training: Oversee the onboarding process for new employees, ensuring they are properly trained and integrated into the team. Contribute to the development of training programs for staff.
    • Administrative Support: Provide administrative support to senior leadership and other departments as needed, including scheduling, travel arrangements, and document preparation.


    IV. Vendor & Supplier Management:

    • Vendor Relationship Management: Build and maintain strong relationships with key vendors and suppliers, negotiating contracts and ensuring timely delivery of goods and services.
    • Procurement & Inventory Management: Oversee the procurement process for office supplies and equipment, managing inventory levels and ensuring cost-effectiveness.

    V. Communication & Reporting:

    • Internal Communication: Disseminate information effectively to all employees through various channels, ensuring transparency and keeping everyone informed of relevant updates.
    • External Communication: Manage communication with external stakeholders as needed, representing the company professionally and maintaining positive relationships.
    • Reporting & Analysis: Prepare regular reports and presentations for senior leadership, summarizing key performance indicators, highlighting trends, and providing recommendations for improvement.

    Qualifications:

    • Bachelor’s degree in business administration, Management, or related field (Master’s good to have).
    • At least 5+ years of experience in office management, operations, or a leadership role within a BPO or similar industry.
    • Strong leadership and organizational skills with a proven track record of managing cross-functional teams.
    • Excellent verbal and written communication skills.
    • High level of discretion, integrity, and professionalism.
    • Proficient in MS Office Suite, Google Workspace, and management tools (e.g., Asana, Trello, Slack, etc.).
    Learn More